Complaint Letter

                                   PT.HISHI
                  Jln. Transyogi Kranggan Permai 21
                                  Bekasi 2015

Your ref : SF/NI/22
Our ref   : SD/HI/16

13 January 2015

Ms Sandra Francesqia,
Marketing Director of Macbeth
Jl. Ampera Raya Kav 28-30
Jakarta
INDONESIA

Dear Sir,
I have recently ordered a total 80 pieces of  Macbeth Shoes on your company on 14 December 2014. I received the order on 28 December 2014, When I opened the pack and check it, there was five pieces missing, that is five of Fischer Macbeth Shoes. I only got 75 pieces that I ordered.
To resolve that problem, I would like you to send me five pieces of Fischer Macbeth Shoes.

Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is a first time I have encountered the problem. If you need to contact me, you can reach me at +62-898-826-913.


Yours Sincerely,



(Signature)
Himawan Iryanto
Marketing Manager 

Source : http://febricandrawan.blogspot.co.id/2012/12/contoh-complaint-letter.html?m=1